:root {
  --azul: #1e5aa8;
  --azul-escuro: #14406e;
  --fundo: #f4f6f9;
  --branco: #ffffff;
  --texto: #212a35;
  --cinza: #6b7684;
  --borda: #dde3ea;
  --verde: #1e8a4c;
  --laranja: #d97706;
  --vermelho: #c2410c;
  --vermelho-forte: #b91c1c;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  background: var(--fundo);
  color: var(--texto);
  font-size: 15px;
}

/* ---------- topo ---------- */
.topo { background: var(--azul-escuro); color: #fff; }
.topo-inner {
  max-width: none; margin: 0 auto; padding: 10px 24px;
  display: flex; align-items: center; gap: 24px;
}
.marca { font-weight: 700; font-size: 17px; }
.topo nav { display: flex; gap: 4px; flex: 1; align-items: center; }
.topo nav a {
  color: #cdd9ea; text-decoration: none; padding: 7px 14px; border-radius: 6px;
  font-weight: 500;
}
.topo nav a:hover { background: rgba(255,255,255,.1); color: #fff; }
.topo nav a.ativo { background: var(--azul); color: #fff; }

.conteudo { max-width: none; margin: 0 auto; padding: 22px 24px 60px; }

.flash {
  background: #e8f4ec; border: 1px solid #bfe3cd; color: #14532d;
  padding: 10px 14px; border-radius: 8px; margin-bottom: 16px;
}

/* ---------- KPIs ---------- */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 14px; margin-bottom: 24px; }
.kpi {
  background: var(--branco); border: 1px solid var(--borda); border-radius: 10px;
  padding: 16px 18px;
}
.kpi .rotulo { color: var(--cinza); font-size: 13px; margin-bottom: 4px; }
.kpi .valor { font-size: 26px; font-weight: 700; }
.kpi .valor.alerta { color: var(--vermelho-forte); }

/* ---------- cartões / seções ---------- */
.secao { background: var(--branco); border: 1px solid var(--borda); border-radius: 10px; margin-bottom: 22px; }
.secao > h2 {
  font-size: 15px; padding: 14px 18px; border-bottom: 1px solid var(--borda);
  display: flex; align-items: center; gap: 8px;
}
.secao .corpo { padding: 8px 18px 16px; }
.vazio { color: var(--cinza); padding: 18px; text-align: center; }

/* ---------- tabelas ---------- */
table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 12.5px; color: var(--cinza); font-weight: 600;
     padding: 10px 10px 6px; border-bottom: 1px solid var(--borda); white-space: nowrap; }
td { padding: 9px 10px; border-bottom: 1px solid #edf1f5; vertical-align: middle; }
tr:last-child td { border-bottom: none; }
tr:hover td { background: #f8fafc; }
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; }

a.link-caso { color: var(--azul); text-decoration: none; font-weight: 600; }
a.link-caso:hover { text-decoration: underline; }

/* ---------- badges ---------- */
.badge {
  display: inline-block; padding: 3px 10px; border-radius: 20px;
  font-size: 12.5px; font-weight: 600; white-space: nowrap;
}
.badge.faixa-leve   { background: #fef3c7; color: #92400e; }
.badge.faixa-media  { background: #ffedd5; color: #9a3412; }
.badge.faixa-grave  { background: #fee2e2; color: #b91c1c; }
.badge.status-sem       { background: #e5e7eb; color: #374151; }
.badge.status-cobranca  { background: #dbeafe; color: #1e40af; }
.badge.status-negociando{ background: #fef9c3; color: #854d0e; }
.badge.status-acordo    { background: #dcfce7; color: #166534; }
.badge.status-garantia  { background: #ccfbf1; color: #0f766e; }
/* ---------- manutenção: tela do chamado (fluxo guiado) ---------- */
.funil {
  display: flex; align-items: flex-start; gap: 0;
  margin: 6px 0 14px; max-width: 980px;
}
.funil-etapa {
  flex: 1; display: flex; flex-direction: column; align-items: center;
  position: relative; text-align: center;
}
.funil-etapa::before {
  content: ""; position: absolute; top: 7px; left: -50%; width: 100%;
  height: 2px; background: #d6dbe3;
}
.funil-etapa:first-child::before { display: none; }
.funil-ponto {
  width: 16px; height: 16px; border-radius: 50%;
  background: #fff; border: 2px solid #c3cad4; z-index: 1;
}
.funil-etapa.feita .funil-ponto { background: #16a34a; border-color: #16a34a; }
.funil-etapa.feita::before { background: #16a34a; }
.funil-etapa.atual .funil-ponto {
  background: var(--azul, #1d4ed8); border-color: var(--azul, #1d4ed8);
  box-shadow: 0 0 0 4px #1d4ed833;
}
.funil-etapa.atual::before { background: #16a34a; }
.funil-nome { font-size: 11.5px; color: var(--cinza); margin-top: 5px; max-width: 110px; }
.funil-etapa.atual .funil-nome { color: var(--azul, #1d4ed8); font-weight: 700; }

.proximo-passo {
  background: #eff6ff; border: 1px solid #bfdbfe; border-radius: 10px;
  padding: 10px 16px; margin-bottom: 16px; font-size: 14.5px;
}
.proximo-passo-vazio { background: #fffbeb; border-color: #fde68a; }

.card-acao { border: 2px solid var(--azul, #1d4ed8); border-radius: 12px; }
.card-acao h2 { background: #eff6ff; }
.dica-etapa { color: var(--cinza); font-size: 13px; margin: 0 0 12px; }
.dica-campo { display: block; color: var(--cinza); font-size: 12px; margin-top: 3px; }

.tres-qs {
  display: flex; flex-wrap: wrap; gap: 8px; align-items: center;
  border-top: 1px dashed #d6dbe3; margin-top: 16px; padding-top: 10px;
}
.tres-qs input[type=text] { flex: 2; min-width: 180px; }
.tres-qs select { flex: 1; min-width: 130px; }

.anotar-rapido { display: flex; gap: 8px; margin: 0 0 16px; }
.anotar-rapido input { flex: 1; }

.editar-tudo { margin-bottom: 16px; }
.editar-tudo > summary {
  cursor: pointer; color: var(--cinza); font-size: 13.5px;
  padding: 8px 0; user-select: none;
}
.editar-tudo > summary:hover { color: var(--texto); }

.evento { padding: 6px 0; border-bottom: 1px solid #f1f3f5; font-size: 13.5px; }
.evento-data { color: var(--cinza); font-size: 12.5px; }

/* ---------- manutenção ---------- */
.badge.urg-urgente { background: #fee2e2; color: #b91c1c; }
.badge.urg-normal  { background: #e0e7ff; color: #3730a3; }
.badge.urg-baixa   { background: #f3f4f6; color: #6b7280; }

.badge.ch-aberto                      { background: #fef3c7; color: #92400e; }
.badge.ch-em-atendimento              { background: #dbeafe; color: #1d4ed8; }
.badge.ch-contato-com-proprietario    { background: #ede9fe; color: #5b21b6; }
.badge.ch-orcamento                   { background: #fce7f3; color: #9d174d; }
.badge.ch-aguardando-aprovacao        { background: #ffedd5; color: #c2410c; }
.badge.ch-execucao                    { background: #cffafe; color: #0e7490; }
.badge.ch-concluido                   { background: #dcfce7; color: #166534; }
.badge.ch-resolvido-no-pre-atendimento{ background: #dcfce7; color: #166534; }
.badge.ch-encerrado-sem-autorizacao   { background: #f3f4f6; color: #6b7280; }
.badge.ch-cancelado                   { background: #f3f4f6; color: #6b7280; }

.grade-2col { display: grid; grid-template-columns: 3fr 2fr; gap: 16px; align-items: start; }
@media (max-width: 980px) { .grade-2col { grid-template-columns: 1fr; } }

.form-vertical label { display: block; margin-bottom: 12px; font-size: 13.5px; }
.form-vertical input, .form-vertical select, .form-vertical textarea { width: 100%; margin-top: 4px; }

.lista-dicas { margin: 0; padding-left: 18px; font-size: 13.5px; line-height: 1.7; }
.check-inline {
  display: flex; align-items: center; gap: 6px;
  font-size: 12.5px; margin-top: 6px; color: var(--cinza);
}
.check-inline input[type=checkbox] { width: auto !important; margin: 0; }
.btn-whats { color: #16a34a; font-weight: 600; text-decoration: none; font-size: 13px; }
.btn-whats:hover { text-decoration: underline; }
.anexo-linha { display: flex; justify-content: space-between; padding: 4px 0; border-bottom: 1px solid #f1f3f5; }

/* ---------- kanban manutenção ---------- */
.kb-quadro {
  display: flex; gap: 12px; align-items: flex-start;
  overflow-x: auto; padding-bottom: 14px;
}
.kb-coluna {
  background: #eef1f5; border-radius: 10px; padding: 10px;
  flex: 1 1 235px; min-width: 220px;
}
.kb-coluna-encerrados { background: #eaf6ee; opacity: .9; }
.kb-coluna-titulo {
  font-size: 12.5px; font-weight: 700; color: #4b5563;
  text-transform: uppercase; letter-spacing: .3px; margin-bottom: 10px;
  display: flex; justify-content: space-between; align-items: center;
}
.kb-contagem {
  background: #fff; border-radius: 10px; padding: 0 8px;
  font-size: 11.5px; color: var(--cinza);
}
.kb-cards { display: flex; flex-direction: column; gap: 8px; min-height: 30px; }
.kb-card {
  background: #fff; border-radius: 8px; padding: 9px 10px;
  box-shadow: 0 1px 3px rgba(0,0,0,.08); font-size: 13px;
}
.kb-card[draggable=true] { cursor: grab; }
.kb-card.kb-arrastando { opacity: .4; }
.kb-coluna.kb-alvo { outline: 2px dashed #2a78d6; outline-offset: -4px; }
.kb-card-topo { display: flex; justify-content: space-between; margin-bottom: 4px; }
.kb-card-titulo a { color: var(--texto, #212a35); text-decoration: none; font-weight: 600; }
.kb-card-titulo a:hover { color: var(--azul, #1d4ed8); }
.kb-card-sub { color: var(--cinza); font-size: 12px; margin: 3px 0 6px; }
.kb-card-rodape {
  display: flex; justify-content: space-between;
  font-size: 11.5px; color: #6b7280; border-top: 1px solid #f1f3f5; padding-top: 6px;
}
.kb-prazo-vencido { color: #b91c1c; font-weight: 700; }

/* ---------- menu agrupado por módulo ---------- */
.menu-grupo { position: relative; display: flex; align-items: center; }
.menu-grupo .menu-grupo-titulo { cursor: pointer; display: block; }
.menu-drop {
  display: none; position: absolute; top: 100%; left: 0; z-index: 50;
  background: #fff; border-radius: 8px; min-width: 190px;
  box-shadow: 0 8px 24px rgba(0,0,0,.18); padding: 6px 0; margin-top: 2px;
}
.menu-grupo:hover .menu-drop,
.menu-grupo:focus-within .menu-drop { display: block; }
.menu-drop a {
  display: block; padding: 8px 16px; color: var(--texto, #212a35) !important;
  font-size: 13.5px; text-decoration: none; border-radius: 0;
  background: none !important;
}
.menu-drop a:hover { background: #eff3f8 !important; }

/* ---------- central de tarefas ---------- */
.badge-menu {
  background: #e34948; color: #fff; border-radius: 10px;
  font-size: 11px; padding: 1px 7px; font-weight: 700; vertical-align: 1px;
}
.delegar { position: relative; display: inline-block; }
.delegar summary { list-style: none; cursor: pointer; }
.delegar summary::-webkit-details-marker { display: none; }
.delegar[open] .delegar-form {
  position: absolute; right: 0; top: 110%; z-index: 20;
  background: #fff; border: 1px solid var(--borda, #dfe3e8); border-radius: 8px;
  box-shadow: 0 6px 20px rgba(0,0,0,.12); padding: 10px;
  display: flex; gap: 6px; flex-direction: column; min-width: 230px;
}

/* ---------- login e usuários ---------- */
.pagina-login {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background: var(--fundo, #f4f6f9);
}
.cartao-login {
  background: #fff; border-radius: 12px; box-shadow: 0 8px 30px rgba(0,0,0,.08);
  padding: 36px 40px; width: 360px;
}
.cartao-login h1 { font-size: 20px; margin: 0 0 2px; }
.cartao-login .sub { color: var(--cinza); margin: 0 0 22px; font-size: 13px; }
.cartao-login label { display: block; margin-bottom: 12px; font-size: 13.5px; color: var(--texto); }
.cartao-login input { width: 100%; margin-top: 4px; }
.flash-erro { background: #fee2e2; color: #b91c1c; }

.area-usuario { display: flex; align-items: center; gap: 8px; margin-left: 14px; }
.area-usuario a { color: #cfd8e3; font-size: 13px; text-decoration: none; }
.area-usuario a:hover { color: #fff; }
.btn-sair {
  background: none; border: none; color: #8fa0b5; cursor: pointer;
  font-size: 12.5px; text-decoration: underline; padding: 0;
}
.btn-sair:hover { color: #fff; }
.badge.status-neutro { background: #e5e7eb; color: #4b5563; }

/* Perfil somente leitura: esconde controles de edição */
.somente-leitura .acoes,
.somente-leitura .form-status-rapido,
.somente-leitura .btn-concluir-acao,
.somente-leitura .form-anotacoes button,
.somente-leitura .form-anotacoes input,
.somente-leitura .form-anotacoes select,
.somente-leitura .form-anotacoes textarea { pointer-events: none; }
.somente-leitura .acoes,
.somente-leitura .btn-concluir-acao { display: none; }
.somente-leitura .form-anotacoes { opacity: .65; }

.botoes-docs { display: flex; flex-wrap: wrap; gap: 8px; }
.btn-doc { cursor: pointer; }

.codigo a { color: inherit; text-decoration: none; }
.codigo a:hover { color: var(--azul); text-decoration: underline; }

.etapa.etapa-vigia    { background: #fef3c7; color: #92400e; }
.etapa.etapa-promessa { background: #fee2e2; color: #b91c1c; }
.badge.status-juridico  { background: #ede9fe; color: #5b21b6; }
.badge.status-encerrado { background: #f3f4f6; color: #6b7280; }
.badge.pausada { background: #f3f4f6; color: #6b7280; font-weight: 500; }

/* ---------- fila de tarefas ---------- */
.tarefa {
  display: flex; align-items: center; gap: 14px;
  padding: 12px 4px; border-bottom: 1px solid #edf1f5;
}
.tarefa:last-child { border-bottom: none; }
.tarefa .etapa {
  min-width: 56px; text-align: center; font-weight: 700; border-radius: 8px;
  padding: 6px 4px; font-size: 13px;
}
.etapa.d-leve  { background: #fef3c7; color: #92400e; }
.etapa.d-media { background: #ffedd5; color: #9a3412; }
.etapa.d-grave { background: #fee2e2; color: #b91c1c; }
.tarefa .info { flex: 1; min-width: 0; }
.tarefa .info .titulo { font-weight: 600; }
.tarefa .info .sub { color: var(--cinza); font-size: 13px; margin-top: 2px; }
.tarefa .acoes { display: flex; gap: 6px; }

/* ---------- botões e formulários ---------- */
.btn {
  border: none; border-radius: 7px; padding: 8px 14px; font-size: 13.5px;
  font-weight: 600; cursor: pointer; background: var(--azul); color: #fff;
}
.btn:hover { background: var(--azul-escuro); }
.btn-claro { background: rgba(255,255,255,.15); }
.btn-claro:hover { background: rgba(255,255,255,.28); }
.btn-ok { background: var(--verde); }
.btn-ok:hover { background: #166534; }
.btn-neutro { background: #e5e7eb; color: #374151; }
.btn-neutro:hover { background: #d1d5db; }
.btn-mini { padding: 5px 10px; font-size: 12.5px; }

.form-inline { display: inline; }

input[type=text], input[type=number], input[type=date], select, textarea {
  border: 1px solid var(--borda); border-radius: 7px; padding: 7px 10px;
  font-size: 14px; font-family: inherit; background: #fff; color: var(--texto);
  width: 100%;
}
textarea { resize: vertical; min-height: 70px; }
select.select-status { width: auto; font-size: 13px; padding: 5px 8px; }

.filtros { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 14px; align-items: center; }
.filtros input[type=text] { width: 240px; }
.filtros select { width: auto; }

.grade-form { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.grade-form .campo-largo { grid-column: 1 / -1; }
.campo label { display: block; font-size: 12.5px; color: var(--cinza); font-weight: 600; margin-bottom: 4px; }

.nota-dados { color: var(--cinza); font-size: 13px; margin-bottom: 16px; }

/* ---------- gráficos (Indicadores) ---------- */
.grade-graficos { display: grid; grid-template-columns: 1fr 1fr; gap: 22px; }
@media (max-width: 1000px) { .grade-graficos { grid-template-columns: 1fr; } }

.hbar { padding: 6px 0 2px; }
.hbar-row {
  display: grid; grid-template-columns: 150px 1fr 90px;
  align-items: center; gap: 10px; padding: 5px 0; cursor: default;
}
.hbar-label {
  font-size: 13px; color: var(--texto); text-align: right;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.hbar-track { position: relative; height: 18px; }
.hbar-fill {
  height: 100%; border-radius: 0 4px 4px 0; min-width: 3px;
  transition: width .3s ease;
}
.hbar-row:hover .hbar-fill { filter: brightness(.92); }
.hbar-value {
  font-size: 12.5px; color: var(--cinza); font-variant-numeric: tabular-nums;
  white-space: nowrap;
}

.chart-linha { width: 100%; height: auto; display: block; background: #fcfcfb; border-radius: 8px; }

.chart-tooltip {
  position: absolute; z-index: 50; pointer-events: none;
  background: #212a35; color: #fff; font-size: 12.5px; line-height: 1.45;
  padding: 8px 11px; border-radius: 7px; box-shadow: 0 4px 14px rgba(0,0,0,.25);
  max-width: 280px;
}

.tabela-alt { margin-top: 10px; }
.tabela-alt summary {
  font-size: 12.5px; color: var(--cinza); cursor: pointer; user-select: none;
}
.tabela-alt table { margin-top: 6px; font-size: 13px; }

.sub-titulo { color: var(--cinza); font-weight: 400; font-size: 13px; }

.dot-garantia {
  display: inline-block; width: 10px; height: 10px; border-radius: 50%;
  margin-right: 6px; vertical-align: baseline;
}

/* ---------- detalhe do caso ---------- */
.cab-caso { display: flex; align-items: baseline; gap: 14px; flex-wrap: wrap; margin-bottom: 6px; }
.cab-caso h1 { font-size: 22px; }
.cab-caso .codigo { color: var(--cinza); }
.duas-colunas { display: grid; grid-template-columns: 1.2fr .8fr; gap: 20px; align-items: start; }
@media (max-width: 900px) { .duas-colunas { grid-template-columns: 1fr; } }

.ficha dt { font-size: 12.5px; color: var(--cinza); font-weight: 600; margin-top: 10px; }
.ficha dd { margin: 2px 0 0; }

.timeline { list-style: none; }
.timeline li { padding: 9px 0; border-bottom: 1px solid #edf1f5; font-size: 13.5px; }
.timeline li:last-child { border-bottom: none; }
.timeline .quando { color: var(--cinza); font-size: 12px; }
.timeline .tipo-status { color: var(--azul); font-weight: 600; }
.timeline .tipo-tarefa { color: var(--verde); font-weight: 600; }
.timeline .tipo-sistema { color: var(--cinza); }
.timeline .tipo-nota { color: var(--laranja); font-weight: 600; }

/* ---------- desocupação ---------- */
.badge.relogio-ok        { background: #dcfce7; color: #166534; }
.badge.relogio-atencao   { background: #fef3c7; color: #92400e; }
.badge.relogio-estourado { background: #fee2e2; color: #b91c1c; }
.check-linha { padding: 4px 0; font-size: 13.5px; color: var(--cinza); }
.check-linha.ok { color: var(--texto); }